Saad Minhas

Richmond, TX 77407 - (832)-287-1673 - sminhas89@yahoo.com

Detailed oriented professional specializing in APPLICATION SUPPORT, CLOUD SERVICES, SOFTWARE SUPPORT, DATABASE PROGRAMMING, and DOMAIN MANAGEMENT

Seeking to take the next career step with a respected organization dedicated to world-class quality.

Professional Experience: 10 Years

Relevant Experience: 5 Years

Experience

Application Support Engineer

Sasol North America

Responsibilities:

  • Design, Support, and maintain internal applications used company-wide by 60k Users (Accountants, Engineers, and Management Employees).
  • Implement applications developed on Splunk and AngularJS.
  • Deploy Software applications to the user via SCCM (System Center Configuration Manager)
  • Extract data via PowerShell
  • Write SQL queries to acquire target datasets
  • Manage/Modify Livelink hosted on windows server 2016(Document Management System)
  • Remotely troubleshoot Software related issues via remote tools. (TeamViewer, remote desktop Connection).
  • Contact vendors to manage Software licensing
  • Provide L3 support for the help desk.
  • Assist the app enablement team with User-end Issues.
  • Development stack: front end UI/UX:Angular 8+, middleware api: .NetCore, DB: Oracle, MySQL
August 2018 - May 2020

Technical Support Analyst 

Hostgator

Responsibilities:

  • Consult with clients daily regarding technical needs and provide solutions
  • Use remote Connection technologies such as TeamViewer, Citrix, and Chrome remote desktop
  • Remotely troubleshoot and resolved 30 + Windows/Linux servers along with web development issues daily
  • Provide complete support of billing, web hosting, dedicated servers
  • Assist in email configuration for Microsoft Outlook, mobile devices (iOS and Android) along with other third-party clients
November 2016 - May 2018

Mobile Software/Application Support

Hewlett Packard

Responsibilities:

  • Develop 50+ test cases weekly for Software Engineering Builds in a windows environment
  • Implement the use of virtual desktop per test case specifications
  • Execute, maintain, and update Software test plans cases per spec Builds
  • Configure, upgrade, and maintain HP Hardware and Software components
  • Configure, debug HP software on iOS and Android devices
August 2015 - October 2016

Education

University of Houston-Downtown

Bachelor of Computer Science
August 2012 - May 2018

Languages & Skills

Languages & Tools

  • Angular 8+
  • JavaScript
  • Angular JS
  • React JS
  • Bootstrap 4
  • Python
  • Spunk
  • SQL
  • HTML5 & CSS
  • Node JS
  • AWS Console
  • JSON
  • Active Directory
  • WordPress
  • Joomla
  • Weebly

Skills

  • Testing & Debugging
  • Databases
  • Domain Management
  • Communication
  • Programming
  • Leadership
  • Desktop Support
  • Application Support
  • Cloud Computing
  • VM Ware
  • Logic &Problem Solving
  • Dev-Ops
  • Software center

Interests

Apart from being an IT Professional, I enjoy my time being outdoors with my wife. In the winter, I like to travel to the northern states to enjoy the snow as there isn't any snowfall here in Houston. During the warmer months here, I enjoy swimming, free climbing, camping, hiking, and paddleboarding.

When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows, build Computers, and racing simulators. I spend a large amount of my free time exploring the latest trends in technology advancements in the IT Industry.